Shipping Policy

Update regarding COVID-19: We're working to deliver orders safely to your home, with strict safety measures in place in line with advice from health authorities and contactless delivery so you don’t have to sign for parcels. Please note, our freight partners are Australia Post and Star Track Express (for baths) are delivering however due to the ongoing impacts of coronavirus some deliveries may take a bit longer than normal. Express Post is still available as the fastest postal delivery option, however as of 20th April 2020 Australia Post have advised that due to COVID impacts they are temporarily suspending the Express Post Next Day guarantee and Express Post parcels may not be delivered next business day every time. We apologise for any delays experienced.

  • All products are delivered via Australia Post or can be picked up from Croydon NSW address if requested.
  • Orders are shipped out daily at 2pm. Order before midday to have goods despatched the same day.
  • Expected delivery days between 2 and 7 days depending on delivery state. WA orders estimated delivery within 7 days.
  • Warranty for Kuvings  products come with a 5 year warranty on parts and 20 years on the motor.
  • Please register warranty at www.kuvings.net.au under warranty registration and make claims according to their warranty policy.
  • Lequip Dehydrators come with a 7 year warranty also to be registered at www.kuvings.net.au under warranty registration with the same policy procedure for claims.

** Shipping Costs

Green Shop Online reserves the right to charge additional shipping fees for Baths, Large and Commercial orders. 

An additional postage and handling surcharge may apply for orders (including those over $50 in value) to areas outside the central areas, major regional and metropolitan centres, for orders over 5kg in weight or large in size. 

If you wish to purchase a large or commercial order please contact our customer service team at info@greenshoponline.com.au for a quote. If you wish to confirm the delivery price of your choice of bath, please proceed to check out and postage will be calculated.