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100% Aussie Owned and Operated Family Business Since 2008
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Terms and Conditions

ARTICLE 1 – PRODUCT RETURN

You have a period of 7 days of receipt of our products to return the product or products that do not suit you.
The shipping and return will be at your expense.
Only the price of the product purchased will be refunded subject to items returned complete, not damaged or damaged in their original packaging.
The copy of the original invoice will be provided.
The risks associated with the return of the item (loss or damage) are your responsibility.

ARTICLE 2 – PRODUCT COMPLIANCE
The total or partial inability to use the products may give rise to any compensation, reimbursement or questioning the responsibility of Green Shop Online, except in the case of a hidden defect found, non-conformity, defect or exercise the right of withdrawal envisaged in Article 1. In any case, you benefit from the statutory warranty provisions including those relating to warranty against hidden defects. In case of defect, you can either cancel the order or preserve the product against a price decrease. The provisions of this section does not prevent you from enjoying the right of withdrawal (money back) under section 1.

ARTICLE 3 – REFUND
In the cases mentioned in Articles 1 and 2, we will reimburse you within a maximum of 7 days of receipt of returned goods.
The refund will be made either by credit of Green Shop Online paypal or check sent to the customer who placed the order and billing address.
No sending in against-refunding will be accepted, whatever the reason.

ARTICLE 4 – AVAILABILITY
The product offers are valid while stocks last.
With regard to bids for products stored in the partners of Green Shop Online, we are subject to the availability of tenants.
We are committed to keeping you informed of the difficulties of supply and in the event of unavailability of products after ordering we pledge to cancel your order and refund your money.

ARTICLE 5 – DELIVERY
Upon confirmation of your order, we are committed to deliver promptly to the address you specify (usually within 2 business days of order date)
Green Shop Online not be held responsible for consequences due to delayed delivery not dependent on his will.
Goods travel at the risk of the recipient.
All events of any nature whatsoever beyond the control of Green Shop Online, such as force majeure (war, riot, fire, strikes, accidents), administrative decision or stop transport, which would tend to delay, impede and make exorbitant execution of supply, are, by express agreement, a cause for suspension or termination of obligations of Green Shop Online in its discretion, without compensation to the customer.
In any event, any delay in delivery can result in damages, withholding or cancellation of orders.

*** We do not ship to Foreign Country at this time, However you may contact us for special request to be shipped to your country ***

***If you want to have your parcel registered, please contact us, an extra charge will be asked.***

ARTICLE 6 – PRICING
The prices of our products are expressed in AUD (VAT) but exclude the cost of handling and shipping (unless stated in the Product description)
Green Shop Online reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order entry, subject to availability.
The products remain the property of Green Shop Online until full payment.

ARTICLE 7 – PAYMENT
The price you are charged is indicated on our order confirmation.
This amount is payable the day of the order.
To do this, the regulations may make by check, Paypal, Visa, Mastercard.
When payment centers have given their agreement, the order is confirmed will be considered effective.

SECTION 8 – CONTROL
The automatic registration systems are considered as proof of the nature, content and date of the order.
You will receive an email confirmation of order to the address you have provided.
The sale will be concluded only after the confirmation of the order.
The information given by the buyer when the order is taken, commit this: in case of error in the name and address of the recipient, Green Shop Online can not be held responsible for failure in which it could be to deliver the product.

ARTICLE 9 – VALIDATION
You acknowledge having read and accepted these Terms and Conditions for placing your order. The checkout process is acceptance of these Terms and Conditions. Unless proved otherwise, the data recorded by Green Shop Online constitute proof of all transactions made by Green Shop Online and its customers.

ARTICLE 10 – PERSONAL INFORMATION
The information and data about you is required to manage your order and our trade relations. You have a right to access, rectify any personal information about you. Simply send us an email.